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Can not retrieve structure data from server ? [message #766]

Sat, 08 February 2020 09:16

minhquanaries
Messages: 2
Registered: February 2020
Location: Vietnam

Junior Member

Hi,

I would like to know is there any problem or solution to convert from SMILES to structure using Property Explorer. It worked smoothly before but recently, I put the SMILES content in the box but got the answer "No response from server".

Thank you very much.

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Re: Can not retrieve structure data from server ? [message #767 is a reply to message #766]

Mon, 10 February 2020 21:01

thomas
Messages: 578
Registered: June 2014

Senior Member

thanks for the message. There was a problem with the name resolution server and with the watchdog that checks, whether the first server has a problem. Now the server is back online...

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Re: Can not retrieve structure data from server ? [message #770 is a reply to message #767]

Tue, 11 February 2020 03:18

minhquanaries
Messages: 2
Registered: February 2020
Location: Vietnam

Junior Member

Thank you for your help ! It works perfectly now

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