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DataWarrior.exe has stopped working [message #387]

Mon, 24 September 2018 22:30

schmidtkr
Messages: 1
Registered: September 2018

Junior Member

Hi,

I installed the version 4.7.2 on Windows 7. The installation finished without any error, but the program doesn't start up. It only gives an error message that DataWarrior.exe has stopped working. I tried installing different Java versions (10 & Cool

, but none of these made a difference. I had a similar error message for Java when I tried to install 10.0.2, so I guess it's some Java related issue. Is it possible to get an older version of DataWarrior?

thanks,
Kristin

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Re: DataWarrior.exe has stopped working [message #389 is a reply to message #387]

Tue, 25 September 2018 18:31

thomas
Messages: 728
Registered: June 2014

Senior Member

Hi Kristin, DataWarrior 4.7.2 comes with its own JRE and doesn't require nor use any other Java installation. What I can suggest is to try first whether we can find the reason that your current installation doesn't start. For that I suggest that you download a rather recent debug executable and start it from the command line. Hopefully we get enough debug messages to explain what is preventing the application launch. For this you please do these steps:
- download a file from this link: https://www.dropbox.com/s/vcphlj1gs17k0fv/DataWarrior64_d_ex t.abc?dl=1
- rename the file to DataWarrior_d.exe and move it into C:\Program Files\DataWarrior\
- Open a command line window, cd to the 'DataWarrior' directory and type:
set TRACE=true
datawarrior_d.exe
- if you get some debug messages, then please send them to me. If not, then we need to investigate further.

If you want to get back to 4.7.1, you may download the installer from this link:
64 bit: https://www.dropbox.com/s/jlqtyhtmhwzl6qe/datawarrior471_64. msi?dl=1
32 bit: https://www.dropbox.com/s/fpzubtt4ifzi7hi/datawarrior471_32. msi?dl=1
4.7.1 and earlier need an independent installation of a Java Runtime with a matching bit size (32 or 64)

Hope this helps and good luck, Thomas

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Re: DataWarrior.exe has stopped working [message #390 is a reply to message #389]

Tue, 25 September 2018 22:10

thomas
Messages: 728
Registered: June 2014

Senior Member

There may be another reason. I just got the information that in one case DataWarrior was prevented from being started by an installed security software called 'SentinelOne'. On the same OS setup without that software, DataWarrior started without a problem.

Thomas

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Re: DataWarrior.exe has stopped working [message #444 is a reply to message #390]

Wed, 16 January 2019 19:35

mvamos
Messages: 24
Registered: January 2015
Location: US

Junior Member

I can confirm that DW will not start on my Win7 PC that has SentinelOne installed as its security software. No error messages are given, just won't start.

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Re: DataWarrior.exe has stopped working [message #452 is a reply to message #444]

Fri, 25 January 2019 03:20

mvamos
Messages: 24
Registered: January 2015
Location: US

Junior Member

Notified IT and an exception was made to allow DW to run with SentinelOne, which was the cause for DW failing to launch.

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