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| Re: Data Warrior V6.1.0 does not start after the first installation [message #2375 is a reply to message #2364] |
Wed, 15 January 2025 01:00   |
ITSupport
Messages: 1
Registered: January 2025
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Junior Member |
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Hey Thomas,
I'm having the same issue after downloading and it not launching properly.
I've whitelisted Data Warrior through Sentinel One and also added a direct exception to the filepath where Data Warrior sits (C:\Program Files\DataWarrior). I've uninstalled, reinstalled, tried launching from CMD, running as administrator, etc. I'm having this issue for two of my users. I'm now seeing this error in Event Viewer on launch:
Faulting application name: DataWarrior.exe, version: 0.0.0.0, time stamp: 0x63bef01a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000000004d156
Faulting process id: 0x2ad4
Faulting application start time: 0x01db66dd7acd52d7
Faulting application path: C:\Program Files\DataWarrior\DataWarrior.exe
Faulting module path: unknown
Report Id: 924a9464-8228-4d2f-8d32-cf4394caebed
Faulting package full name:
Faulting package-relative application ID:
Could you advise?
Thanks,
Tevin
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| Re: Data Warrior V6.1.0 does not start after the first installation [message #2376 is a reply to message #2375] |
Thu, 16 January 2025 10:56 |
thomas
Messages: 720
Registered: June 2014
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Senior Member |
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Hi Tevin,
I am afraid, I cannot contribute much to the solution of this. I have no experience with Sentinel One myself, but got from multiple users the input that the problem was gone after whitelisting. Whether this involved multiple steps or just adding the DataWarrior.exe path to a list, I don't know. Possibly, the Java environment within the DataWarrior directory needs to be whitelisted as well.
Thomas
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